This course is designed to help students understand the role of a maintenance technician and to help them realize Career Opportunities in the Residential & Apartment Maintenance Industry. Students will gain exposure to different job levels, job assignments and work expectations for each level, work order procedures, service calls during and after normal business hours, compensation trends, overtime pay requirements, customer satisfaction, resident retention, plus more. The students will also gain exposure to heating & air conditioning systems, plumbing systems, and electrical systems. In addition, the students will gain exposure to grounds maintenance and interior building maintenance, and safety. Lastly, if applicable, this course will help students satisfy AC/C TECH’s provisional admissions policy.